Payroll software provider Apex Human Capital Management suffered a ransomware attack this week that severed payroll management services for hundreds of the company’s customers for nearly three days. Faced with the threat of an extended outage, Apex chose to pay the ransom demand and begin the process of restoring service to customers.
Roswell, Ga. based Apex HCM is a cloud-based payroll software company that serves some 350 payroll service bureaus that in turn provide payroll services to small and mid-sized businesses. At 4 a.m. on Tuesday, Feb. 19, Apex was alerted that its systems had been infected with a destructive strain of ransomware that encrypts computer files and demands payment for a digital key needed to unscramble the data.