This alert may not be shared outside your organization, Do Not Repost or send, place on other websites, List servers, or send to others via email, including other associations or parties. Members and Law enforcement use only. Contact us for any permissions. To do otherwise will result in the loss of membership.
Complete Story
02/20/2020
FTC refunds $34 million to Office Depot customers
Federal Trade Commission
The FTC is sending refund checks to more than 541,000 people who paid for repairs and technical services when they took their computers to Office Depot or Office Max stores for a free “PC Health Check.” The FTC says that, between 2009 and November 2016, Office Depot and a software provider did scans and told people their computers had malware symptoms — only it wasn’t true. Many customers who got false scan results were then tricked into buying computer diagnostic and repair services.
The average refund in this case is $63. Any check that’s part of an FTC settlement comes with an explanation and details about the case. And you’ll find the case listed in the FTC’s chart of recent cases resulting in refunds. Remember that the FTC never requires you to pay a fee, and never asks for information like your Social Security or bank account number. If someone says they’re from the FTC but asks for money, that’s a scam. Please tell the FTC at ftc.gov/complaint.
Alerts
The FRPA alert system distinguishes us from other groups by gathering and providing information to law enforcement, retailers AND financial institutions.
more information
Resources
Your electronic library to help in fighting financial fraud for all of our partners.
more information