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Complete Story
06/12/2019
Instant fraud: Consumers see funds disappear in Zelle account scam
NBC News
Chrysanthi Rausch was taking a nap on her couch two months ago when she got a call from a number she didn't recognize.
On the other end of the line was a woman who said she worked for KeyBank, Rausch's local bank, calling to alert her of fraud in her account.
"They wanted me to verify my identity through a text code. So they sent me a text, and then I read the six numbers back," said Rausch, 30, of Columbus, Ohio.
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