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12/12/2018

As Voice Commerce Becomes More Common, Jack Henry Adds More Payment Services

Digital Transactions

Core processors for financial institutions are starting to make their moves in voice-triggered consumer payments, and Jack Henry & Associates is looking to stake out an early lead in this nascent business. The Monett, Mo.-based company on Wednesday said its iPayQuickPay bill-pay service is  integrated with Alexa smart speakers from Amazon.com Inc., allowing users to make payments through voice commands.

The service works through a bill-pay skill for Alexa. Users authenticate themselves with a PIN to complete their transactions. They can also review scheduled transactions and request what Jack Henry calls “basic” payment-history data.

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