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Marriott Reveals Security Incident Involving Starwood Reservation Database

The State of Security

Marriott announced that it recently detected and addressed a security incident involving the Starwood guest reservation database.

On 30 November, Marriott revealed that an internal investigation had found evidence of unauthorized access to the database containing guests’ reservation information at Sheraton hotels and other Starwood properties on or before 10 September 2018.

The American multinational hospitality company, which purchased Starwood in 2016, launched its investigation after a security tool detected an attempt by an unknown party to access the database on 8 September 2018. Marriott responded by hiring security experts to help determine what happened.


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