Dell Discloses Digital Security Event Involving Customer Information
The State of Security
Dell disclosed a digital security incident in which unauthorized individuals targeted some pieces of customer information.
On 28 November, the American multinational computer technology company announced that it had detected a security incident earlier in the month. The event consisted of unauthorized activity on Dell.com, Premier, Global Portal and support.dell.com (‘Esupport’). Other parts of the company’s network weren’t affected.
In the incident, unknown individuals attempted to steal customer information including names, email addresses and passwords protected by a hashing system which the company said was previously tested and validated by security experts. It explained in a customer update that it responded by notifying law enforcement, hiring a third-party digital forensics firm and launching its own internal investigation into what happened. Together, these reviews revealed no evidence of the attackers having removed customer data from the network.